Our “Meet the Expert” series introduces you to our team of experts around the world. This “behind the curtain” view will help you get to know who we are on a professional and personal level, and highlight how our colleagues work together on our higher purpose to improve patient health and safety throughout the complete product lifecycle.
Meet the Expert: Hanna Edling, Client Relationship Manager, Regulatory Sciences
Located in: Stockholm, Sweden
Can you tell us what you do?
I work as a Client Relationship Manager for Regulatory Sciences in Europe. In this role, I work in close collaboration with our clients to make sure that we are supporting them in the best way possible. I function as the first contact for our current clients within my area of expertise and provide oversight of the client experience throughout the relationship. I try to identify and deliver ideas and innovative solutions to benefit our clients and communicate in a regular manner to discuss any issues or potential improvements.
What do you like best about working with clients?
I really enjoy the variety of requests we receive from our clients. We support very small companies with only a few people, as well as big pharma companies. The projects range from early development projects to commercialization, and we partner with pharmaceutical, biotechnology, and medical device clients to tackle complex challenges.
It is gratifying to help our clients ensure regulatory expectations are met, business goals are achieved, and patient health and safety is improved. Many of our clients have worked with us for several years and you get to know the people and their organizations, so what I really value are all these great relationships.
Describe the biggest challenge on the horizon for our clients.
I would say that it is always a challenge with the ever-changing regulatory environment. It is crucial to monitor new developments and be well-informed about requirements and guidelines as changes can impact strategies and the performance of processes. Our team of experts has broad experience in monitoring evolving information and responding to changes in the regulatory landscape.
How do you support ProPharma Group’s mission and higher purpose of improving the health and safety of patients?
I build trust through clear client communication. I contribute to improving the service we provide to our clients and their patients by being engaged and communicating in a flexible manner, always trying to bring solutions to challenges and adjusting according to the client’s needs.
Tell us a little bit about yourself outside of work.
I enjoy being active in my spare time. I work out a few times a week with a variety of cardio training and I also like to be out in nature, hiking and kayaking in the summer and skiing and ice-skating in the winter. I enjoy spending time with friends and family, and I am fortunate enough to have a husband who is a great cook, so we often meet over a nice dinner.
In your opinion, what value does a client gain by working with ProPharma Group’s Regulatory Affairs experts?
As the world’s leading provider of regulatory consulting services, we support our clients from pre- through post-approval for both the U.S. Food and Drug Administration (FDA) and the European Medicines Agency (EMA).
We act as an extension of the client’s team and really try to adhere to the needs of the clients, working in a flexible manner and adapting to any changes that may arise. Our consultants are committed to bringing solutions to our client’s challenges.