Other MI Services & Patient Support Programs

ProPharma Group partners closely with internal teams to support our clients’ customers and patients to provide first-in-class global MI services. Our team of specialists provide Patient support programs, Patient support services, Patient assistance, Patient education, Commercial support, Commercialization, Promotional Review, Congress/Booth Support, and Clinical Trial Emergency Unblinding Services.

Patient Support Programs

Our diverse team of global contact centers and field partners support patients and healthcare professionals worldwide in obtaining, understanding, and adhering to therapies for a well-rounded customer journey. We help you meet the goals to save and improve patients’ lives by facilitating access to medications, providing education, outreach and administrative support, and many more.

Promotional Review

We understand the importance of collaborating with clinical and commercial departments to improve communication and process efficiencies during the promotional review process. We partner closely with your team to review all forms of advertising and promotion for medical accuracy, comprehensiveness, and fidelity, as well as for legal and regulatory compliance with the FDA, EMA, and other applicable authorities.

Congress/Booth Support

As your MI provider, our team members develop a deep understanding of your products and are able to act as medical information specialists on your drug or device at industry events. Our clients trust ProPharma Group to answer healthcare providers’ (HCPs) questions regarding their brands in a fair and balanced manner using approved responses.

Clinical Trial Emergency Unblinding Services

Our 24/7/365 global Clinical Trial Contact Center service provides support to triage and/or action your HCP and patient enrollee unblinding requests. ProPharma Group fields calls from your protocol’s phone number and documents the HCP’s or enrollee’s contact details and Study number, then contacts your Study’s Medical Monitor for outreach to the unblinding requestor for actioning.

Contact Us

Looking for a Customized Solution for Your Medical Information Needs?

Contact us to discuss how our adaptable approach and passion for service excellence can deliver a tailored solution for your MI requirements.

Interested in gaining an industry edge? Let us help you stay current.

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