Animal Health

Medical Information and Pharmacovigilance Services

Comprehensive solutions for animal heath regulatory needs

Animal Health Experience & Capabilities

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24/7/365

Fully integrated, decentralized 24/7/365 contact center.

24/7/365

Fully integrated, decentralized 24/7/365 contact center.

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FDA, NASC, EPA, USDA, PMRA

Experience helping clients maintain compliance with regulatory agencies.

FDA, NASC, EPA, USDA, PMRA

Experience helping clients maintain compliance with regulatory agencies.

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Highly Qualified Experts

Our team includes experienced veterinarians, pharmacists, veterinary technicians, and other healthcare professionals.

Highly Qualified Experts

Our team includes experienced veterinarians, pharmacists, veterinary technicians, and other healthcare professionals.

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Animal Health Expertise

Animal Health Expertise

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Toxicology Medical Information Contact Center

Toxicology Medical Information Contact Center

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Medical Writing and Content Management

Medical Writing and Content Management

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Pharmacovigilance Services

Pharmacovigilance Services

ProPharma’s Animal Health Expertise

ProPharma provides comprehensive Animal Health Medical Information (MI) and Pharmacovigilance (PV) support services, including expertise with the multiple regulatory environments that varied species and active ingredients require. ProPharma service comprises a fully integrated 24/7/365 contact center to deliver current and accurate information and improve patient health and safety as well as a team of PV experts to ensure the highest levels of compliance. ProPharma’s Animal Health team includes experienced veterinarians, pharmacists, veterinary technicians, and other healthcare professionals. This enables us to respond to medical inquiries in a manner that is not only consistent with product labeling and regulatory guidance, but also recognizes the connection between animals and people and the importance of communication between interdisciplinary healthcare professionals.

With a decentralized 24/7/365 contact center, ProPharma’s team of experts provides a customized solution to fit the medical information and pharmacovigilance needs of companies of all sizes. Whether you need to augment your internal team or need to completely outsource the Animal Health MI or PV functions globally, ProPharma has the right solution for your specific needs.

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Animal Health & Toxicology Medical Information Contact Center

We offer comprehensive support around the clock. Our global 24/7/365 contact center provides crucial services, including Adverse Event (AE) intake and follow-up, Product Complaint (PC) management, and Medical Information inquiry fulfillment with escalation protocols. Our qualified MI/TOX specialists utilize market‐leading technologies to help clients deliver current and accurate information and improve patient health and safety.

We specialize in handling accidental exposure triage with thorough toxicology assessments and follow-up. Additionally, our team is adept at crisis detection and executing client emergency bullhorn actions, ensuring rapid and effective responses to urgent situations.

Our Animal Health team includes expertise with the multiple regulatory environments that varied species and active ingredients require, ensuring the highest levels of compliance. The team includes experienced veterinarians, pharmacists, veterinary technicians, and other healthcare professionals.

Row of customer service professionals wearing headset one person smiling at camera

Animal Health Medical Writing and Content Management

Our team excels at medical writing and content management for your animal health products, leveraging our extensive expertise across various therapeutic areas and academic settings. We offer a range of services including standard document creation, custom response and content management, and response document maintenance. Additionally, our translation and localization services ensure that your critical documentation is accessible and relevant to diverse audiences.

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Animal Health Pharmacovigilance Services

We ensure the highest standards of safety and compliance. Our services include comprehensive Adverse Drug Experience (ADE) assessment and processing, preparation and review of FDA Center for Veterinary Medicine (FDA CVM) ADE reports, and robust signal detection and management. We also offer seamless integration of regulatory services for non-FDA products, including but not limited to NASC, EPA/FIFRA, USDA, and Health Canada/PMRA, addressing all your pharmacovigilance needs.

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Contact Us for Expert Animal Health Support 

We are dedicated to enhancing the health and well-being of animals through our comprehensive Medical Information and Pharmacovigilance services. Whether you need reliable medical information, safety monitoring, or compliance support, our team of experts is here to help.

Meet Our Animal Health Experts

  • Dane Goede Bio Photo

    Dane Goede

    Traditional Call Center Manager

    View Bio

  • Eric Battjes Bio Photo

    Eric Battjes

    Medical Information Specialist, Toxicologist

    View Bio

  • Karen Gjevre Bio Photo

    Karen Gjevre

    Medical Information Supervisor, Traditional Call Center

    View Bio

Dane Goede is a veterinarian and graduate-level researcher with extensive experience in epidemiology, public health, and food safety. With extensive research experience, multiple peer-reviewed publications, and numerous formal presentations, Dane excels in translating complex clinical information for the public. He is passionate about problem-solving and collaborating with colleagues and clients.
Eric Battjes is a veterinarian with a master’s degree in biomedical engineering and background in preclinical trials. He has been with ProPharma for over 12 years and has provided animal pharma services through most of his tenure, developing extensive experience managing and reporting adverse event cases. Additionally, he is a practiced resource for MI, PC, and AE intake and triage for a variety of animal-, human-, and extra-label product incidents.
Karen Gjevre is a veterinarian with considerable clinical experience in small animal, small ruminant, exotic pet and avian patients and is a published author in a peer-reviewed journal. She has strong attention to detail and extensive experience in medical information and pharmacovigilance protocol building, adverse event documentation, and submitting reports across a wide array of regulatory agencies.

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ProPharma Receives 2024 CPHI Regulatory and Compliance Award

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ProPharma wins CPHI Pharma Award for excellence in regulatory and compliance innovation, enhancing efficiency and accelerating market access for life-saving therapies.

ProPharma Names Dawn Sherman Chief Executive Officer

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ProPharma Names Dawn Sherman Chief Executive Officer

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ProPharma Receives 2024 CPHI Regulatory and Compliance Award

October 9, 2024

ProPharma Receives 2024 CPHI Regulatory and Compliance Award

ProPharma wins CPHI Pharma Award for excellence in regulatory and compliance innovation, enhancing efficiency and accelerating market access for life-saving therapies.

ProPharma Honored in the 2024 Clinical Trials Excellence Awards

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ProPharma Honored in the 2024 Clinical Trials Excellence Awards

ProPharma honored with Clinical Trials Excellence Award 2024, recognizing their outstanding contributions in the pharmaceutical industry.

ProPharma Receives 2024 CRO Leadership Award

June 13, 2024

ProPharma Receives 2024 CRO Leadership Award

ProPharma wins 2024 CRO Leadership Award for exceeding expectations in key categories, solidifying its position as a top global research consulting organization in the life sciences industry.

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Infographic Successfully Passing MHRA Inspections for Overseas Manufacturing Sites - ProPharma

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Navigating the generic drug application and approval process can be challenging. From pre-filing through post-approval, find out exactly what needs to be done for your Abbreviated New Drug...

News & Insights

ProPharma Appoints Brian Tuttle as Chief Financial Officer

October 21, 2024

ProPharma Appoints Brian Tuttle as Chief Financial Officer

ProPharma appoints Brian Tuttle as CFO to drive financial strategy and accelerate global growth, leveraging his 20 years of life sciences industry experience.

ProPharma Receives 2024 CPHI Regulatory and Compliance Award

October 9, 2024

ProPharma Receives 2024 CPHI Regulatory and Compliance Award

ProPharma wins CPHI Pharma Award for excellence in regulatory and compliance innovation, enhancing efficiency and accelerating market access for life-saving therapies.

ProPharma Names Dawn Sherman Chief Executive Officer

September 30, 2024

ProPharma Names Dawn Sherman Chief Executive Officer

Dawn Sherman rejoins ProPharma as CEO, bringing nearly 30 years of industry experience to lead the regulatory, clinical, and compliance services provider.

Previous Post Arrow Next Post Arrow
ProPharma Receives 2024 CPHI Regulatory and Compliance Award

October 9, 2024

ProPharma Receives 2024 CPHI Regulatory and Compliance Award

ProPharma wins CPHI Pharma Award for excellence in regulatory and compliance innovation, enhancing efficiency and accelerating market access for life-saving therapies.

ProPharma Honored in the 2024 Clinical Trials Excellence Awards

September 24, 2024

ProPharma Honored in the 2024 Clinical Trials Excellence Awards

ProPharma honored with Clinical Trials Excellence Award 2024, recognizing their outstanding contributions in the pharmaceutical industry.

ProPharma Receives 2024 CRO Leadership Award

June 13, 2024

ProPharma Receives 2024 CRO Leadership Award

ProPharma wins 2024 CRO Leadership Award for exceeding expectations in key categories, solidifying its position as a top global research consulting organization in the life sciences industry.

Previous Award Arrow Next Award Arrow
Pre-Approval Inspection (PAI) Readiness is Easy, Right?

December 5, 2024

Pre-Approval Inspection (PAI) Readiness is Easy, Right?

Ensure your product's success with ProPharma's expert guidance on PAI readiness, from remediation tasks to regulatory filing support.

A Journey Through ProPharma's REMS Program Support

December 2, 2024

A Journey Through ProPharma's REMS Program Support

Explore how ProPharma's REMS program support services enhance patient safety, medication access, and regulatory compliance through fictional scenarios.

Evolving at the Speed of Science: How to Future-Proof your Benchling Platform

November 25, 2024

Evolving at the Speed of Science: How to Future-Proof your Benchling Platform

Future-proof your Benchling platform with the latest advancements in science and technology. Stay ahead in research and innovation.

Previous Post Arrow Next Post Arrow
Infographic The Cost of Poor Project Management - ProPharma

June 10, 2022

The Cost of Poor Project Management

Project Management isn’t for the faint of heart. There is a shockingly high rate of project failure… but on the other hand, great project management can be a key differentiator that leads a company...

Infographic Successfully Passing MHRA Inspections for Overseas Manufacturing Sites - ProPharma

August 31, 2022

Successfully Passing MHRA Inspections for Overseas Manufacturing Sites

ProPharma offers GMP and GDP compliance services from clinical development to commercial distribution of the products' lifecycle. ProPharma’s Compliance and Quality team completed the first on-site...

Infographic Navigating the Generic Drug Application and Approval Process - ProPharma

October 4, 2021

Navigating the Generic Drug Application and Approval Process

Navigating the generic drug application and approval process can be challenging. From pre-filing through post-approval, find out exactly what needs to be done for your Abbreviated New Drug...

Previous Resource Arrow Next Resource Arrow