Benchling Support & Services
ProPharma is committed to ensuring clients achieve optimal results. As your Benchling partner, our team of R&D Technology experts will ensure you obtain the most value from your Benchling software investment.
Post-Vendor Selection
Evaluating research platform capabilities for specific life sciences use cases can be complex, and challenges often persist when the software is implemented due to a lack of time, personnel, and in-house expertise.
Our consultants are Benchling specialists, which means we can provide strategic guidance and continually support your Benchling ecosystem according to both your short-term and long-term goals. This can include creating training tailored for your specific use cases to support user adoption and providing insights into effective change management strategies to help communicate the value the new platform can provide to their daily work.

R&D Evolution
As your R&D science advances, workflows and reporting processes will also change and mature. Whether your business grows organically or through mergers and acquisitions, these natural progressions require appropriate adjustments to your supporting technologies, including Benchling configurations.
ProPharma can provide consultation and other support services to ensure your Benchling platform is maximized to support existing and future workflows as well as extending the platform to new user groups.

Maximize ROI
Advances in Benchling features are constantly occurring; however, these additions or enhancements may require new system configurations, processes, and/or training to ensure full utilization and return on investment.
As a Benchling partner, we can help assess, advise, and configure new Benchling software releases for your use cases. Our consultants have deep scientific domain knowledge and laboratory experience as well as business consulting expertise which help us ensure your configured platform is fit-for-purpose.

Reduce Burden
Although it is sometimes overlooked, maintaining and upgrading a research platform on an ongoing basis can create a significant resource burden. R&D scientists have numerous priorities, and managing and supporting software should not be one of them. Our team of Benchling specialists can mitigate the time and resource constraints associated with managing your research platform by providing ongoing support services for all your Benchling needs.

Customizable Services, Optimized Results
ProPharma is committed to improving the health and safety of patients by delivering the highest quality solutions and services throughout the full product lifecycle, including solving the complex challenges associated with data and technology. Our R&D Technology consultants combine scientific knowledge with hands-on laboratory research and technology expertise.

End-to-End Benchling Solutions
We have extensive experience supporting Benchling end-to-end solutions for the following:
Protein-based Therapy
- Monoclonal antibodies
- Bispecific antibodies
- Fusion proteins
Cell Therapy
- CAR-T generation
- CAR-NK generation
- Macrophage modulation
Gene Therapy
- CRISPR
- Coding RNA
- Non-coding RNA

Trusted Benchling Partner
Our combination of scientific knowledge, hands-on laboratory research, and technology expertise allows us to truly understand your needs and help ensure data protection, integrity, and utility. This agile and scalable approach enables us to deliver customized services that optimize results.
Our managed Benchling services can include:
Project scoping, requirements gathering, document generation, and overall system assessment
Project scoping, requirements gathering, document generation, and overall system assessment
Read LessOngoing data governance, maintenance, and support of test and production environments
Ongoing data governance, maintenance, and support of test and production environments
Read LessData model configuration changes and refreshes
Data model configuration changes and refreshes
Read LessOffice hours for users to ask questions, receive support, and gain knowledge of the platform
Office hours for users to ask questions, receive support, and gain knowledge of the platform
Read LessGenerating client-tailored training materials, customized for your specific use cases, to help ensure your team is using the Benchling platform to its fullest potential
Generating client-tailored training materials, customized for your specific use cases, to help ensure your team is using the Benchling platform to its fullest potential
Read Less
Custom Managed Benchling Services
Contact us today to learn more about our Benchling services or speak with one of our experts.
Benchling Experts
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Warren Vieira
Senior R&D Technology Manager
View Bio
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Jenny Dao
Solutions Consultant
View Bio
Warren Vieira
Jenny Dao
News & Insights

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ProPharma Recognized for AI Excellence at ECCCSA
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Avoiding Common Pitfalls During FDA Inspections
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Inside FDA Review: Crafting a Quality ANDA Labeling Submission
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News & Insights