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With eight strategically positioned and seamlessly integrated contact centers around the world, we provide a customized solution to fit the medical information needs of companies of all sizes.

North America

  • Kansas City, Kansas
  • Philadelphia, Pennsylvania
  • St. Paul, Minnesota
  • Windsor, Ontario, Canada

Europe

  • Richmond, United Kingdom
  • Berlin, Germany

Asia Pacific

  • Tokyo, Japan
  • Melbourne, Australia

Global Medical Information (MI) Contact Centers

Global contact centers and support services utilizing bilingual native-speaking specialists in over 30 languages from eight worldwide hubs.

Medical Writing and Content Management

Extensive medical writing expertise across therapeutic areas and in academia to build on your library of critical documentation.

Other MI Services

We partner with your internal teams to support your business needs and your patients with best-in-class global MI services.

The ProPharma Group Advantage

Bilingual Native-Speaking Specialists

A patient-centric approach to triage and respond to your customers’ critical and timely inquiries in more than 30 languages

Global MI Partner

Eight strategically positioned, globally integrated contact centers on four continents providing 24/7/365 response to medical information inquiries

Support at Every Level

Comprehensive, flexible MI support for a single product, a product cluster, or your full product portfolio

A Global Team of Trusted Experts

ProPharma Group’s Medical Information team includes experienced pharmacists, nurses, and other healthcare professionals who are bilingual native speakers of more than 30 languages. This allows us to respond to medical inquiries in a manner that is not only consistent with product labeling and regulatory guidance, but also consistent with local evidence, culture, and communication styles.

Our top priority is patient health and safety. It is our mission to serve as a collaborative Medical Information partner, ensuring our clients’ customers and patients receive current and accurate information. Whether you need to augment your internal MI team, or need to completely outsource the MI function globally, ProPharma Group has the right solution for your specific needs.

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Looking for a Customized Solution for Your Medical Information Needs?

Contact us to discuss how our adaptable approach and passion for service excellence can deliver a tailored solution for your MI requirements.

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