Global Medical Information Services

As a proven leader in providing flexible, and truly global services, ProPharma Group is more than just a medical information vendor. We are your partner, working with you to ensure your customers across the globe have current and accurate information for your products.

With seven strategically positioned and globally integrated contact centers around the world, we provide a regional or global solution to fit the Medical Information needs of small, midsized, and large pharmaceutical or biotechnology companies alike.

Whether you need to augment your internal MI team, or need to completely outsource the MI function globally, ProPharma Group has a solution for your specific needs. Our 24/7 contact centers are staffed with knowledgeable, native language speaking pharmacists, nurses, and life science graduates who manage inquiries from your patients and healthcare professionals all over the world.

ProPharma Group’s Medical Information services include:

• Highly trained MI specialists to manage each inquiry accurately and professionally
• Native-speaking MI specialists in more than 30 languages
• A globally integrated, validated database
• Support for a single product, a product cluster, or your full product portfolio.
• Medical Information responses consistent with product labeling and regulatory guidance
• Experience in a diverse range of therapeutic areas
• Intake and processing of Adverse Events and Product Quality Complaints, and a full suite of Pharmacovigilance services