Expert Medical Information Solutions

With strategically positioned and seamlessly integrated contact centers around the world, we provide customizable medical information services to meet the needs of companies of all sizes.

Whether you need adverse event intake and follow-up, medical writing and content management solutions, promotional review, or other extended medical information services, our team of medical information specialists have the knowledge and experience to effectively support your needs.

North America

  • Kansas City, Kansas
  • Philadelphia, Pennsylvania
  • St. Paul, Minnesota
  • Windsor, Ontario, Canada


  • Richmond, United Kingdom
  • Berlin, Germany

Asia Pacific

  • Tokyo, Japan
  • Melbourne, Australia

Global Medical Information Contact Centers

We provide global medical information services. Our global contact centers and medical information support services utilize bilingual native-speaking specialists in over 35 languages from worldwide hubs.

Medical Writing and Content Management

Our extensive medical writing expertise, across therapeutic areas and in academia, is used to build on and support your library of critical documentation.

Other MI Services

We partner with your internal teams to support your business needs and your patients with best-in-class global medical information and extended services.

The ProPharma Group Advantage for Medical Information Support

Bilingual Native-Speaking Specialists

Our medical information specialists provide a patient-centric approach to triage and respond to your customers’ critical and timely inquiries in more than 35 languages

Global Medical Affairs Partner

Globally integrated contact centers strategically positioned across four continents provide 24/7/365 response to medical information inquiries efficiently with the latest technologies and innovative processes.

Support at Every Level

With our global reach and resources, we can provide comprehensive, flexible medical information services to support a single product, a product cluster, or your full product portfolio

Work With Our Experienced Medical Information Specialists

ProPharma Group’s expert Medical Information team includes experienced pharmacists, nurses, and other healthcare professionals who are bilingual native speakers of more than 35 languages. This allows us to respond to medical inquiries in a manner that is not only consistent with product labeling and regulatory guidance, but also consistent with local evidence, culture, and communication styles.

Our top priority is patient health and safety. It is our mission to serve as a collaborative global medical affairs partner, ensuring our clients’ customers and patients receive current and accurate information. Whether you need to augment your internal medical information team, or need to completely outsource the MI function globally, ProPharma Group has the right solution for your specific needs.

Don’t leave your medical information needs to chance. Contact us to learn how we can provide 24/7/365 global support to comprehensively support the medical information function of your organization.

Contact Us

Looking for a Customized Solution for Your Medical Information Needs?

Contact us to discuss how our adaptable approach and passion for service excellence can deliver a tailored solution for your MI requirements.

Interested in gaining an industry edge? Let us help you stay current.

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