Global Medical Information Services

Global and Regional Medical Information Services Delivered by Native-Speaking Specialists

Propharma Group Global Medical Information Services

As a proven leader in providing flexible, and truly global services, ProPharma Group is more than just a medical information vendor. We are your partner, working with you to ensure your customers across the globe have current and accurate information for your products.

With six strategically positioned and globally integrated contact centers around the world, we provide a regional or global solution to fit the Medical Information needs of small, midsized, and large pharmaceutical or biotechnology companies alike.

Whether you need to augment your internal MI team, or need to completely outsource the MI function globally, ProPharma Group has a solution for your specific needs. Our 24/7 contact centers are staffed with knowledgeable, native language speaking pharmacists, nurses, and life science graduates who manage inquiries from your patients and healthcare professionals all over the world.

ProPharma Group’s Medical Information services include:

  • Highly trained MI specialists to manage each inquiry accurately and professionally
  • Native-speaking MI specialists in more than 30 languages
  • A globally integrated, validated database
  • Support for a single product, a product cluster, or your full product portfolio.
  • Medical Information responses consistent with product labeling and regulatory guidance
  • Experience in a diverse range of therapeutic areas
  • Intake and processing of Adverse Events and Product Quality Complaints, and a full suite of Pharmacovigilance services

Complete, comprehensive intake and processing of adverse events

Postmarketing Pharmacovigilance

With expert staff throughout the process, ProPharma Group is your single provider for initial contact as well as identifying, analyzing, and reporting adverse events through the appropriate channels.

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ProPharma Group Global Medical Information

Mike Burman, Vice President of Global Medical Information, discusses what set ProPharma Group Medical Information services apart from other providers.

 
Case Study

Global Medical Information Case Study

Take a look at a few examples of how ProPharma Group’s global medical information services have impacted our clients.

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Company Blog

July 31, 2018
ProPharma Group Announces New Medical Information Contact Center
ProPharma Group today announces the opening of a new medical information contact center in… Read More
July 16, 2018
ProPharma Group Announces Acquisition of Xendo
ProPharma Group announces the acquisition of Xendo Holding B.V. (“Xendo”), a Netherlands-based provider of… Read More
July 10, 2018
Implementing a Risk-Based Supplier Management Program
What steps should manufacturers take to detect and control supplier issues before commencing the… Read More
More Articles

UPCOMING Events

August 23, 2018
ISPE Midwest Golf Tournament & Dinner
Join us at the ISPE Midwest Chapter’s Annual Golf Tournament and Dinner! This event is always a great af... Read More
September 24, 2018
PDA/FDA Joint Regulatory Conference
In keeping with the focus on putting patients first, this Conference will explore topics that ensure innovatio... Read More
September 26, 2018
ISPE Boston Product Show
Visit the ProPharma Group team during the ISPE Boston Product Show! At this annual event, you’ll see the mos... Read More
All Events
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