Local Affiliate Services

Strengthen your presence in Europe with our customizable solutions that are designed to meet your specific business size and needs. Offering complete support throughout the product’s life cycle.

Comprehensive, Localized Services Across Europe

With complex regional regulatory environments, pharmaceutical, biotechs, and medical device companies face managing multiple safety and compliance needs. We support local affiliates to ensure there is always consistency, regardless of location. Our experts streamline processes and provide local knowledge — taking you through the development, approval, market access, launch, and license maintenance of pharmaceutical, biotech, and med device products.

 

Global Reach with Local Expertise

We recognize that a genuine understanding of local regulations and requirements, whilst respecting cultural nuances and languages, alongside meeting your goals, is vital.

End-to-End Support

Our Local Affiliate services can take you from pre-submission to post-approval and manage the maintenance and pricing and reimbursement of your mature portfolio – supporting you across the entire product lifecycle. 

Customized to Fit Your Needs

Our solutions and strategies can be tailored to fit your needs, with the ability to scale up when needed. Our experts can act as an extension to your departments, or you can outsource all responsibilities.   

ProPharma's Local Affiliate Services

Expand your capabilities with confidence. With experts located across Europe, our local affiliate services
provide support throughout the entire product lifecycle, ensuring that you meet local requirements and regulations.

Regulatory Sciences

We’re proud to say we are the World’s Leading Regulatory Consultancy, with decades of experience across all drug types (small molecule, biologics, oligonucleotides, and combination products) and medical device classes.

We offer flexible solutions tailored to meet your needs, with options ranging from project-based services, where our consultants work as an integrated part of your team, spanning to a fully outsourced mode, where we will take care of all of your regulatory activities

 

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Quality & Compliance

Our full suite of Quality and Compliance (Q&C) services helps clients across the EEA with customized solutions to fit their specific needs. Our team of highly skilled Qualified Persons (QPs), Responsible Persons (RPs), and Quality Assurance (QA) officers have helped many clients obtain and maintain their WDA/MIA licenses. We also hold our own MIA license in both the UK and EU, if you would like to outsource your batch certification entirely, and offer global auditing services with over 350 vetted auditors worldwide.

 

Pharmacovigilance

Our full suite of customizable Pharmacovigilance (PV) services can provide you with expertise in set-up and maintenance of global and local PV systems, including Qualified Person responsible for Pharmacovigilance (QPPV) & local QPPV (LPPV) services, ICSR management, aggregate report writing, Pharmacovigilance System Master File (PSMF) and Risk Management Plan (RMP) development and maintenance, literature screenings, signal management and regulatory intelligence. Our team of qualified experts, combined with integrated technology, ensure your product meets the highest levels of compliance with both regional and global regulations.

 

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Contact Center Support

With our scalable and 24/7 availability contact centers, we offer multilingual support from native-speaking medical professionals, so we can respond to product inquiries in a swift manner that is consistent with product labeling and regulatory guidance, but also with local evidence, culture, and communication styles.

In Europe, our experts offer support in English, French, German, Italian, Spanish, Dutch, Czech, Danish, Finnish, Greek, Hungarian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovakian, Swedish, Arabic, and Turkish.

We also offer solutions to support patients, caregivers, and healthcare professionals to initiate and sustain therapies, helping them to overcome barriers and achieve better health outcomes.

 

ProPharma's diverse team of experts has extensive expertise spanning across
regulatory, market access, GMP/GDP, pharmacovigilance and medical information.

Local Regulatory Support

With a team of experts boasting deep-rooted knowledge in regulatory affairs, including former EU Regulatory Agency and ex-CHMP staff, alongside seasoned industry professionals with decades of experience, we offer the comprehensive support and strategic direction needed to move your product from one regulatory hurdle to the next. 

Market Authorization & Local Product Launch

  • Europe: Centralized, MRP, DCP and National US: NDA, BLA and ANDA
  • GAP analysis and submission strategy
  • Dossier compilation/medical writing
  • Pre-submission meetings
  • MAH-transfer projects
  • Publishing (eCTD/CESP) 
  • Product launch checklist 
  • Review of artwork for printing
  • Registration in local regulatory databases
  • Local country regulatory advice

Product Lifecycle Management

  • Regulatory advice
  • Health authority liaison services (communication)
  • Publishing (eCTD)
  • Regulatory submissions (e.g., variation applications, line extensions, and renewals)
  • Support for post-authorization commitments
  • Product information (PI) updates/translations 
  • Artwork reviews
  • Management of catalogue texts and local regulatory databases 

Regulatory Review of Promotional Materials

  • Regulatory review of promotional and non-promotional materials and activities in accordance with the respective ethical codes in the local country
  • Creation and update of Abbreviated Product Information (API) texts
  • Support in setting up a routine for local review of promotional materials in the local country
  • Advice on general questions regarding the local ethical codes 

Market Access - Pricing & Reimbursement

  • Payer landscape reviews, product positioning, and market assessment 
  • Stakeholder mapping and payer and KOL engagement
  • Product Positioning
  • Development of global value dossiers and local pricing and reimbursement applications
  • Support with evidence synthesis including health economic modelling
  • Local market access policy review and strategic advice support – expert guidance for the local region

Quality and Compliance

Our Q&C team consists of over 100 highly experienced consultants that are based across the EU and UK, creating a large network of knowledge on both EU and local requirements. Our cumulative experience covers multiple types of formulations, complex supply chains, scale-up activities, technical transfer projects, aseptic/sterile manufacturing, radiopharmaceuticals, biologics, ATMPs, medical device, supply for clinical trials, and Wholesaler Dealer Authorization (WDA) application and maintenance. 

Local Quality Assurance

  • Achieve and maintain high-quality products by augmenting your local QA team or managing your entire QA requirements
  • Handling your product complaints
  • Electronic Quality Management Systems (eQMS), gap analysis, SOP development, optimization, and management  
  • Training

WDA and Responsible Person Support

  • Apply for Wholesaler Dealer Authorization (WDA) and maintain your existing WDA with the support of our Responsible Persons, acting as contractors named on your WDA in various EU countries
  • For the UK, we can provide both Responsible Persons and Responsible Persons import (RPi)

MIA License and QP Support

Product Lifecycle Management & ATMPs

  • CLO, CDMO and 3PL selection and management
  • Technical transfer
  • Manufacturing scale up
  • Analytical method validation and transfer
  • Shipment validation
  • Supply chain establishment and management
  • Gaining authorisation for GMOs handling
  • Facility setup, qualification

Pharmacovigilance

Our pharmacovigilance (PV) experts understand the regulations in place at the European level as well as those at a country level too. We offer a range of services that can be tailored to your needs, this includes setting up of a new PV system, product launch support, benefit risk evaluation to ensure patients' safety, risk minimization activities and, PV consultancy during any types of authorization procedures.

Qualified Person Responsible for Pharmacovigilance (QPPV)

Every marketing authorization holder (MAH) in Europe has to establish a PV system for the fulfilment of PV tasks for its products. When setting up a PV system in Europe, the MAH must appoint an EU/UK QPPV to establish and maintain the MAH’s PV system. We can provide you with qualified and experienced QPPVs.

Pharmacovigilance System Master File (PSMF)

A PV system monitors the safety of authorized medicinal products. The EU PSMF is a legally required document that provides a comprehensive description of the MAH’s PV system. Our QPPV office team has extensive experience working with many different PV systems and annually are responsible for the creation and maintenance of 50 client PSMFs.

Role of Local Person for Pharmacovigilance (LPPV)

Many European countries legally require a LPPV at a country level who report to the EU QPPV. Although the requirements and responsibilities of an EU QPPV are specified in EU legislation, LPPVs are subject to their own national legislation. We can provide you with a LPPV to ensure your compliance with the regulations in place.

Standard Operating Procedures and Work Instructions

Our experts can write your quality system documents, like standard operating procedures (SOPs) and work instructions (WIs), ensuring you meet European regulations and requirements and remain compliant.

Contact Center Support

In addition to our scalable, 24/7 available contact centers, we offer adverse event (AE) intake and follow-up services, product complaint intake and follow-up services, patient and commercial services, and medical writing. Our experts offer support in English, French, German, Italian, Spanish, Dutch, Czech, Danish, Finnish, Greek, Hungarian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovakian, Swedish, Arabic, and Turkish.

Adverse Event Intake

Our skilled specialists follow processes and guidelines to obtain timely, accurate, and comprehensive AE information. Our AE collection forms can be customized for your needs in our fully validated database and our specialists are experienced with various client databases and AE forms.

Product Complaint Intake

Our MI team is trained on Product Quality Complaint (PQC) intake. We ensure that every PQC is collected for patients’ safety, customer journey, and compliance at every contact center exchange and sent to the designated quality department.

Patient Support

We offer extensive patient support and commercial services to support our clients' customers and patients. Our diverse team of global contact centers and certified field partners support patients and healthcare professionals in obtaining, understanding, and adhering to therapies for a well-rounded customer journey.

Medical Writing

Our team of writers, editors, and quality reviewers knows what it takes to produce clear, concise text for your clinical, scientific, and regulatory needs. This includes document creation, content management, response document maintenance, translation, and more.

Ready to speak with a local affiliate expert?

With expertise across all drug types, formulations, and device risk classes, our comprehensive support covers the entire product lifecycle, from initial development until launch and product maintenance on the market.

Global Footprint

Europe UK US and Canada Asia-Pacific

Europe

United Kingdom

North America

Asia-Pacific

Berlin 

Siemensdamm 62
13627 Berlin

+49 (0) 30 85606878 - 0

Leiden

Schipholweg 59
2316 ZL Leiden

+31 (0) 71 52440 00

Lund

Medicon Village
223 81 LUND

+46 (0) 8-560 020 33

Stockholm 

Fleminggatan 18
SE -112 26 Stockholm

+46 (0) 8 21 5445

Zagreb

Ulica grada Vukovara 269a, 10000 Zagreb, Croatia

+385 1 2396 900

Sarajevo

Alipašina 29, 71000 Sarajevo, Bosnia and Herzegovina

Belgrade

Beogradskog bataljona 4, 11000 Belgrade, Serbia

+381 11 3695 068

Podgorica

Bul. Svetoga Petra Cetinjskog 114/I, 81000 Podgorica, Crna Gora

Skopje

Ul. Arso Mickov 29, 1060 Skopje, Macedonia

+389 2 5210 656

Skopje (Office)

st. Fjodor Dostoevski no. 72 (Industrila zone Karpos area Vlae), Skopje

Brasov

Saturn Boulevard no. 42/A 3rd floor, Ap. 13, 500164 Brasov, Romania

Sofia

M3 Business Center 17 Filip Avramov Street Fl.2, Office 307, 1712 Sofia, Bulgaria

Tbilisi

Shartava Street, # 40, Tbilisi, Georgia

Tirana

Rruga Xhanfize Keko Nr. 56, Njesia Administrative 12, H 2, Z. 505, Tirana, Albania.

Birmingham 

Unit 2.03, ICENTRUM
Holt Street
Birmingham B7 4BP

+44 (0)1748 828800

London

John Stow House 18
Bevis Mark
London EC3A 7JB

+44 (0)1748 828800

North Yorkshire 

Olliver, Aske, Richmond
North Yorkshire, DL10 5HX

+44 (0)1748 828800

Raleigh (HQ)

107 West Hargett St.
Raleigh, NC 27601

1-888-242-0559



Bozeman 

274 Discovery Dr, Suite 100 Bozeman, MT 59718

1-888-242-0559

Chicago (Deerfield)

10 Parkway North, Suite 310
Deerfield, IL 60015

1-888-242-0559

Chicago (Loop)

200 N. Lasalle Street, Suite 2450
Chicago, IL 60601

1+888-242-0559

Philadelphia 

501 W. Office Center Dr, Suite 350
Fort Washington, PA 19034

1-888-242-0559

San Diego

10590 West Ocean Air Drive, Suite 220
San Diego, CA 92130

1-858-456-2566



Washington, DC

1129 20th St NW, Suite 600
Washington, DC 20036

1-202-833-8077

Windsor

3000 Temple Dr, Suite 200
Windsor, ON N8W 5J6

1-519-252-9555

Melbourne

Suite 6, Ground Level
452 Johnston Street
Abbotsford, VIC 3067

+61 3 8814 7900

Hyderabad

3rd Block, 7th Floor,
My Home Hub, Madhapur, Patrika Nagar, HITEC City,
Hyderabad, Telangana 500081

+91 966 611 1980



Tokyo

5-27-5 Sendagaya, Shibuya-ku (suite 13-101, 13-102, 13-113, 13-130)

+81 3 6277 4041

Makati City

7th Floor Office F
Armstrong Corporate Center
HV Dela Costa Ave.
Salcedo Village
Makati City

+61 38814 7900

Shanghai

Room 04N162, 4/F, Annex No. 138 Huaihai Middle Road Huangpu District Shanghai

+61 38814 7900

Global Footprint

Europe

Down arrow - click here to expand section.
Berlin 

Siemensdamm 62
13627 Berlin

+49 (0) 30 85606878 - 0

Leiden

Schipholweg 59
2316 ZL Leiden

+31 (0) 71 52440 00

Lund

Medicon Village
223 81 LUND

+46 (0) 8-560 020 33

Stockholm 

Fleminggatan 18
SE -112 26 Stockholm

+46 (0) 8 21 5445

Zagreb

Ulica grada Vukovara 269a, 10000 Zagreb, Croatia

+385 1 2396 900

Sarajevo

Alipašina 29, 71000 Sarajevo, Bosnia and Herzegovina

Belgrade

Beogradskog bataljona 4, 11000 Belgrade, Serbia

+381 11 3695 068

Podgorica

Bul. Svetoga Petra Cetinjskog 114/I, 81000 Podgorica, Crna Gora

Skopje

Ul. Arso Mickov 29, 1060 Skopje, Macedonia

+389 2 5210 656

Skopje (Office)

st. Fjodor Dostoevski no. 72 (Industrila zone Karpos area Vlae), Skopje

Brasov

Saturn Boulevard no. 42/A 3rd floor, Ap. 13, 500164 Brasov, Romania

Sofia

M3 Business Center 17 Filip Avramov Street Fl.2, Office 307, 1712 Sofia, Bulgaria

Tbilisi

Shartava Street, # 40, Tbilisi, Georgia

Tirana

Rruga Xhanfize Keko Nr. 56, Njesia Administrative 12, H 2, Z. 505, Tirana, Albania.

UK

Down arrow - click here to expand section.
Birmingham 

Unit 2.03, ICENTRUM
Holt Street
Birmingham B7 4BP

+44 (0)1748 828800

London

John Stow House 18
Bevis Mark
London EC3A 7JB

+44 (0)1748 828800

North Yorkshire 

Olliver, Aske, Richmond
North Yorkshire, DL10 5HX

+44 (0)1748 828800

US and Canada

Down arrow - click here to expand section.
Raleigh (HQ)

107 West Hargett St.
Raleigh, NC 27601

1-888-242-0559



Bozeman 

274 Discovery Dr, Suite 100 Bozeman, MT 59718

1-888-242-0559

Chicago (Deerfield)

10 Parkway North, Suite 310
Deerfield, IL 60015

1-888-242-0559

Chicago (Loop)

200 N. Lasalle Street, Suite 2450
Chicago, IL 60601

1+888-242-0559

Philadelphia 

501 W. Office Center Dr, Suite 350
Fort Washington, PA 19034

1-888-242-0559

San Diego

10590 West Ocean Air Drive, Suite 220
San Diego, CA 92130

1-858-456-2566



Washington, DC

1129 20th St NW, Suite 600
Washington, DC 20036

1-202-833-8077

Windsor

3000 Temple Dr, Suite 200
Windsor, ON N8W 5J6

1-519-252-9555

Asia-Pacific

Down arrow - click here to expand section.
Melbourne

Suite 6, Ground Level
452 Johnston Street
Abbotsford, VIC 3067

+61 3 8814 7900

Hyderabad

3rd Block, 7th Floor,
My Home Hub, Madhapur, Patrika Nagar, HITEC City,
Hyderabad, Telangana 500081

+91 966 611 1980



Tokyo

5-27-5 Sendagaya, Shibuya-ku (suite 13-101, 13-102, 13-113, 13-130)

+81 3 6277 4041

Makati City

7th Floor Office F
Armstrong Corporate Center
HV Dela Costa Ave.
Salcedo Village
Makati City

+61 38814 7900

Shanghai

Room 04N162, 4/F, Annex No. 138 Huaihai Middle Road Huangpu District Shanghai

+61 38814 7900

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