Benchling Support & Services

ProPharma is committed to ensuring clients achieve optimal results. As your Benchling partner, our team of R&D Technology experts will ensure you obtain the most value from your Benchling software investment.

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Post-Vendor Selection

Post-Vendor Selection

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R&D Evolution

R&D Evolution

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Maximize ROI

Maximize ROI

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Reduce Burden

Reduce Burden

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Customizable Services, Optimized Results

Customizable Services, Optimized Results

Post-Vendor Selection

Evaluating research platform capabilities for specific life sciences use cases can be complex, and challenges often persist when the software is implemented due to a lack of time, personnel, and in-house expertise.

Our consultants are Benchling specialists, which means we can provide strategic guidance and continually support your Benchling ecosystem according to both your short-term and long-term goals. This can include creating training tailored for your specific use cases to support user adoption and providing insights into effective change management strategies to help communicate the value the new platform can provide to their daily work.

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R&D Evolution

As your R&D science advances, workflows and reporting processes will also change and mature. Whether your business grows organically or through mergers and acquisitions, these natural progressions require appropriate adjustments to your supporting technologies, including Benchling configurations.

ProPharma can provide consultation and other support services to ensure your Benchling platform is maximized to support existing and future workflows as well as extending the platform to new user groups.

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Maximize ROI

Advances in Benchling features are constantly occurring; however, these additions or enhancements may require new system configurations, processes, and/or training to ensure full utilization and return on investment.

As a Benchling partner, we can help assess, advise, and configure new Benchling software releases for your use cases. Our consultants have deep scientific domain knowledge and laboratory experience as well as business consulting expertise which help us ensure your configured platform is fit-for-purpose.

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Reduce Burden

Although it is sometimes overlooked, maintaining and upgrading a research platform on an ongoing basis can create a significant resource burden. R&D scientists have numerous priorities, and managing and supporting software should not be one of them. Our team of Benchling specialists can mitigate the time and resource constraints associated with managing your research platform by providing ongoing support services for all your Benchling needs.

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Customizable Services, Optimized Results

ProPharma is committed to improving the health and safety of patients by delivering the highest quality solutions and services throughout the full product lifecycle, including solving the complex challenges associated with data and technology. Our R&D Technology consultants combine scientific knowledge with hands-on laboratory research and technology expertise.

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End-to-End Benchling Solutions

We have extensive experience supporting Benchling end-to-end solutions for the following:

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Protein-based Therapy

  • Monoclonal antibodies
  • Bispecific antibodies
  • Fusion proteins
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Cell Therapy

  • CAR-T generation
  • CAR-NK generation
  • Macrophage modulation
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Gene Therapy

  • CRISPR
  • Coding RNA
  • Non-coding RNA
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Trusted Benchling Partner

Our combination of scientific knowledge, hands-on laboratory research, and technology expertise allows us to truly understand your needs and help ensure data protection, integrity, and utility. This agile and scalable approach enables us to deliver customized services that optimize results.

Our managed Benchling services can include:

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Project scoping, requirements gathering, document generation, and overall system assessment

Project scoping, requirements gathering, document generation, and overall system assessment

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Ongoing data governance, maintenance, and support of test and production environments

Ongoing data governance, maintenance, and support of test and production environments

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Data model configuration changes and refreshes

Data model configuration changes and refreshes

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Office hours for users to ask questions, receive support, and gain knowledge of the platform

Office hours for users to ask questions, receive support, and gain knowledge of the platform

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Generating client-tailored training materials, customized for your specific use cases, to help ensure your team is using the Benchling platform to its fullest potential

Generating client-tailored training materials, customized for your specific use cases, to help ensure your team is using the Benchling platform to its fullest potential

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Custom Managed Benchling Services

Contact us today to learn more about our Benchling services or speak with one of our experts. 

Benchling Experts

  • Warren Vieira Bio Photo

    Warren Vieira

    Senior R&D Technology Manager

    View Bio

  • Jenny Dao Bio Photo

    Jenny Dao

    Solutions Consultant

    View Bio

Warren is a problem solver by nature, driven to empower others with knowledge, critical thinking ability, and the right tools to be successful. Leveraging a combination IT and scientific knowledge, he leads a team of solution consultants to help organizations manage, structure, and govern their data. Warren has more than 3 years of Benchling experience and is able to support a diversity of use cases using the various Benchling applications.
Jenny graduated from Stanford University with a degree in Human Biology. As a Solutions Consultant within the R&D Technology Team, Jenny partners with startups, SMBs, and enterprise organizations to empower utilization, centralization, and standardization of scientific data. She has more than 3 years of Benchling experience, and can provide end-to-end support for a diverse array of scientific use cases using the Benchling software.

News & Insights

FDA Launches Crackdown on Deceptive Drug Advertising

September 10, 2025

FDA Launches Crackdown on Deceptive Drug Advertising

FDA’s new crackdown on deceptive drug advertising reshapes pharma marketing. Discover implications for sponsors, compliance strategies, and patient trust.

Creating an Effective Global Audit Strategy for Medical Device and Diagnostic Companies: A Tale of Two Paths

September 10, 2025

Creating an Effective Global Audit Strategy for Medical Device and Diagnostic Co...

Discover two distinct paths for creating a global audit strategy in medical device companies, focusing on harmonization and compliance efficiency ahead of FDA's 2026 QMSR changes.

FDA to Release CRLs in Real Time: What Does This Mean for Drug Developers?

September 9, 2025

FDA to Release CRLs in Real Time: What Does This Mean for Drug Developers?

FDA will now release Complete Response Letters in real time. Learn what this transparency means for drug developers, investors, and the industry.

ProPharma Appoints Marshall Florence, Former FDA Labeling Expert, as Vice President, Labeling & Strategy to Advance Strategic Labeling & Promotional Review

July 8, 2025

ProPharma Appoints Marshall Florence, Former FDA Labeling Expert, as Vice Presid...

ProPharma appoints former FDA labeling expert as VP, Labeling & Strategy, enhancing strategic labeling, promotional review, and regulatory consulting expertise to accelerate drug development and...

ProPharma Recognized for AI Excellence at ECCCSA

January 31, 2025

ProPharma Recognized for AI Excellence at ECCCSA

ProPharma wins Silver at ECCCSA for AI innovation in Medical Information, enhancing efficiency and quality in delivering accurate medical information.

ProPharma Appoints Brian Tuttle as Chief Financial Officer

October 21, 2024

ProPharma Appoints Brian Tuttle as Chief Financial Officer

ProPharma appoints Brian Tuttle as CFO to drive financial strategy and accelerate global growth, leveraging his 20 years of life sciences industry experience.

ProPharma Recognized for AI Excellence at ECCCSA

January 31, 2025

ProPharma Recognized for AI Excellence at ECCCSA

ProPharma wins Silver at ECCCSA for AI innovation in Medical Information, enhancing efficiency and quality in delivering accurate medical information.

ProPharma Receives 2024 CPHI Regulatory and Compliance Award

October 9, 2024

ProPharma Receives 2024 CPHI Regulatory and Compliance Award

ProPharma wins CPHI Pharma Award for excellence in regulatory and compliance innovation, enhancing efficiency and accelerating market access for life-saving therapies.

ProPharma Honored in the 2024 Clinical Trials Excellence Awards

September 24, 2024

ProPharma Honored in the 2024 Clinical Trials Excellence Awards

ProPharma honored with Clinical Trials Excellence Award 2024, recognizing their outstanding contributions in the pharmaceutical industry.

Case Study Leading Technology Selection Decision Making - ProPharma

September 15, 2025

Leading Technology Selection Decision Making

Discover how ProPharma enabled a leading global biopharma to overcome fragmented clinical sample management and outdated manual processes. Faced with disparate systems, off-site inventories, and...

Guide Your Roadmap to European Drug Approval: The Complete Solution - ProPharma

September 9, 2025

Your Roadmap to European Drug Approval: The Complete Solution

Discover how ProPharma simplifies the complex journey to European drug approval by acting as a full-service Marketing Authorization Holder partner. From crafting regulatory strategies and...

Whitepapers Agility Meets Expertise: The ProPharma FSP Approach - ProPharma

September 3, 2025

Agility Meets Expertise: The ProPharma FSP Approach

Discover how ProPharma elevated the Functional Service Provider (FSP) Model by blending specialized expertise, agile resourcing, and innovative technology. By building dedicated teams, streamlining...

AI in Medical Information: Who Holds the Responsibility?

October 16, 2025

AI in Medical Information: Who Holds the Responsibility?

In Medical Information (MI) and beyond, key questions arise: Who ensures accuracy, compliance, and ethical use — individual contributors, leadership, pharma clients, or technology providers? And what...

Navigating the Review Process: Optimizing MLR Meetings for Speed and Compliance

September 23, 2025

Navigating the Review Process: Optimizing MLR Meetings for Speed and Compliance

Medical, Legal, and Regulatory (MLR) review meetings are a critical checkpoint in the promotional material approval process, but they’re often a source of bottlenecks, conflicting feedback, and...

The Path to Clarity – Unlocking the Power of Data Standards for Digital Transformation

September 17, 2025

The Path to Clarity – Unlocking the Power of Data Standards for Digital Transformation

In today’s data-driven R&D environment, fragmented and incompatible data can stall innovation. This webinar, led by experts from ProPharma and CSL Behring, reveals how robust data standards,...

News & Insights

FDA Launches Crackdown on Deceptive Drug Advertising

September 10, 2025

FDA Launches Crackdown on Deceptive Drug Advertising

FDA’s new crackdown on deceptive drug advertising reshapes pharma marketing. Discover implications for sponsors, compliance strategies, and patient trust.

Creating an Effective Global Audit Strategy for Medical Device and Diagnostic Companies: A Tale of Two Paths

September 10, 2025

Creating an Effective Global Audit Strategy for Medical Device and Diagnostic Co...

Discover two distinct paths for creating a global audit strategy in medical device companies, focusing on harmonization and compliance efficiency ahead of FDA's 2026 QMSR changes.

FDA to Release CRLs in Real Time: What Does This Mean for Drug Developers?

September 9, 2025

FDA to Release CRLs in Real Time: What Does This Mean for Drug Developers?

FDA will now release Complete Response Letters in real time. Learn what this transparency means for drug developers, investors, and the industry.

Previous Post Arrow Next Post Arrow
ProPharma Appoints Marshall Florence, Former FDA Labeling Expert, as Vice President, Labeling & Strategy to Advance Strategic Labeling & Promotional Review

July 8, 2025

ProPharma Appoints Marshall Florence, Former FDA Labeling Expert, as Vice Presid...

ProPharma appoints former FDA labeling expert as VP, Labeling & Strategy, enhancing strategic labeling, promotional review, and regulatory consulting expertise to accelerate drug development and...

ProPharma Recognized for AI Excellence at ECCCSA

January 31, 2025

ProPharma Recognized for AI Excellence at ECCCSA

ProPharma wins Silver at ECCCSA for AI innovation in Medical Information, enhancing efficiency and quality in delivering accurate medical information.

ProPharma Appoints Brian Tuttle as Chief Financial Officer

October 21, 2024

ProPharma Appoints Brian Tuttle as Chief Financial Officer

ProPharma appoints Brian Tuttle as CFO to drive financial strategy and accelerate global growth, leveraging his 20 years of life sciences industry experience.

Previous Post Arrow Next Post Arrow
ProPharma Recognized for AI Excellence at ECCCSA

January 31, 2025

ProPharma Recognized for AI Excellence at ECCCSA

ProPharma wins Silver at ECCCSA for AI innovation in Medical Information, enhancing efficiency and quality in delivering accurate medical information.

ProPharma Receives 2024 CPHI Regulatory and Compliance Award

October 9, 2024

ProPharma Receives 2024 CPHI Regulatory and Compliance Award

ProPharma wins CPHI Pharma Award for excellence in regulatory and compliance innovation, enhancing efficiency and accelerating market access for life-saving therapies.

ProPharma Honored in the 2024 Clinical Trials Excellence Awards

September 24, 2024

ProPharma Honored in the 2024 Clinical Trials Excellence Awards

ProPharma honored with Clinical Trials Excellence Award 2024, recognizing their outstanding contributions in the pharmaceutical industry.

Previous Award Arrow Next Award Arrow
Case Study Leading Technology Selection Decision Making - ProPharma

September 15, 2025

Leading Technology Selection Decision Making

Discover how ProPharma enabled a leading global biopharma to overcome fragmented clinical sample management and outdated manual processes. Faced with disparate systems, off-site inventories, and...

Guide Your Roadmap to European Drug Approval: The Complete Solution - ProPharma

September 9, 2025

Your Roadmap to European Drug Approval: The Complete Solution

Discover how ProPharma simplifies the complex journey to European drug approval by acting as a full-service Marketing Authorization Holder partner. From crafting regulatory strategies and...

Whitepapers Agility Meets Expertise: The ProPharma FSP Approach - ProPharma

September 3, 2025

Agility Meets Expertise: The ProPharma FSP Approach

Discover how ProPharma elevated the Functional Service Provider (FSP) Model by blending specialized expertise, agile resourcing, and innovative technology. By building dedicated teams, streamlining...

Previous Resource Arrow Next Resource Arrow
AI in Medical Information: Who Holds the Responsibility?

October 16, 2025

AI in Medical Information: Who Holds the Responsibility?

In Medical Information (MI) and beyond, key questions arise: Who ensures accuracy, compliance, and ethical use — individual contributors, leadership, pharma clients, or technology providers? And what...

Navigating the Review Process: Optimizing MLR Meetings for Speed and Compliance

September 23, 2025

Navigating the Review Process: Optimizing MLR Meetings for Speed and Compliance

Medical, Legal, and Regulatory (MLR) review meetings are a critical checkpoint in the promotional material approval process, but they’re often a source of bottlenecks, conflicting feedback, and...

The Path to Clarity – Unlocking the Power of Data Standards for Digital Transformation

September 17, 2025

The Path to Clarity – Unlocking the Power of Data Standards for Digital Transformation

In today’s data-driven R&D environment, fragmented and incompatible data can stall innovation. This webinar, led by experts from ProPharma and CSL Behring, reveals how robust data standards,...

Previous Webinar Arrow Next Webinar Arrow