Webinar: AI-Powered MI Contact Centers: Key Considerations for a Scalable & Global Medical Information Capability
Today's Medical Information (MI) industry is being driven by evolving customer behavior requiring a more rapid, omnichannel, and digital response to customer needs. The expectation for higher coverage and engagement with MI specialists in real-time requires MI teams to adapt to new technologies to provide an optimized customer experience. Artificial Intelligence (AI) technology can be a game-changer in this area. AI can enable MI Contact Centers to transform the customer experience using digital avenues, thus helping create a truly scalable and global Medical Information capability. Join the webinar to learn more.