Social Media Monitoring und Social Response Management

Umfassende Lösungen für regulatorische Anforderungen im Bereich Social Media.

Sprechen Sie mit unserem Community Management Team

Erfahrungen und Kompetenzen im Bereich Community Management

Maßgeschneiderte Community-Management-Services

Dienstleistungen, die individuell auf Ihre Bedürfnisse zugeschnitten sind.

Maßgeschneiderte Community-Management-Services

Dienstleistungen, die individuell auf Ihre Bedürfnisse zugeschnitten sind.

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Multilinguale Services

35+ Sprachen

Multilinguale Services

35+ Sprachen

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Hochqualifizierte Expert*innen

Unser Team ist auf AE‑ und PQC‑Berichterstattung spezialisiert und steht für exzellenten Service.

Hochqualifizierte Expert*innen

Unser Team ist auf AE‑ und PQC‑Berichterstattung spezialisiert und steht für exzellenten Service.

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Globales Serviceangebot

Wir bieten Erfahrungen mit Community-Management-Services auf der ganzen Welt unter Einhaltung der Vorschriften verschiedener Aufsichtsbehörden.

Globales Serviceangebot

Wir bieten Erfahrungen mit Community-Management-Services auf der ganzen Welt unter Einhaltung der Vorschriften verschiedener Aufsichtsbehörden.

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Kompetenzen mit verschiedenen Plattformen

Facebook, Instagram, LinkedIn, X und mehr.

Kompetenzen mit verschiedenen Plattformen

Facebook, Instagram, LinkedIn, X und mehr.

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Social Media Monitoring Services

ProPharma überwacht sorgfältig die Social-Media-Kanäle unserer Kund*innen und achtet dabei auf auftretende unerwünschte Ereignisse oder Produktbeschwerden. Sobald wir etwas Meldepflichtiges entdecken, dokumentieren wir es umgehend und melden es innerhalb der vorgeschriebenen Frist, um sicherzustellen, dass keine wichtigen Informationen verloren gehen.

Social Response Management

ProPharma geht aktiv auf Kommentare und Anfragen von Verbrauchern auf verschiedenen Social-Media-Plattformen ein und agiert dabei in Ihrem Namen. Wir verwenden von Kund*innen genehmigte standardisierte Antworten, die speziell auf diese Interaktionen zugeschnitten sind. Ob wir öffentlich auf Kommentare unter Beiträgen oder privat über Direktnachrichten antworten, ProPharma stellt sicher, dass jede Interaktion professionell, angemessen und nicht werblich ist. Mit diesem Service entfernt ProPharma auch unangemessene Kommentare aus Ihren Beiträgen, um das professionelle Image Ihres Unternehmens zu wahren.

Business professionals smiling at a desk reviewing data

Kontaktieren Sie uns zu unserer Expertise im Bereich Community-Management Service

Wir haben es uns zur Aufgabe gemacht, die Gesundheit und das Wohlbefinden der Verbraucherinnen durch umfassendes Community-Management zu verbessern. Ganz gleich, ob Sie zuverlässige Social-Media-Monitoring-Dienstleistungen oder einen Komplettservice einschließlich Social Response Management benötigen, unser Expert*innenteam steht Ihnen gerne zur Verfügung.

Sprechen Sie mit Expert*innen

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News & Insights

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Januar 31, 2025

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Dezember 2, 2026

Beyond the Buzz: Leveraging Community Management to Enhance Medical Information

Patients, caregivers, and healthcare professionals are increasingly turning to digital channels to seek information, share experiences, and discuss treatments. Join this webinar to explore how...

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Empowering Sites, Engaging Patients: Strategies to Improve Clinical Trial Performance

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October 13, 2026

What It Takes to Build a Successful Global Medical Information Program in Veteri...

Learn how to build a successful global medical information program in veterinary medicine, navigating complexity and enhancing customer support across diverse markets.

Read This Article

September 28, 2026

Inspection Readiness: From Regulatory Compliance to Sustainable Quality Culture

Explore how inspection readiness is evolving in the pharmaceutical industry, emphasizing continuous compliance, quality culture, and global regulatory expectations.

Read This Article

August 24, 2026

Marketing Authorization in Eastern Europe: Navigating Regulatory Complexity and ...

Explore the complex regulatory landscape of Eastern Europe for marketing authorization, and discover strategic opportunities for market entry and growth.

Read This Article

July 8, 2026

ProPharma Advances Technology Enablement Strategy with AI-Assisted Capability fo...

ProPharma unveils an AI-assisted capability to enhance ANDA submission development, improving efficiency and maintaining regulatory excellence for clients.

Read This Article

June 18, 2026

ProPharma Welcomes Kevin van Dooren to Strengthen Integrated EU Regulatory and H...

ProPharma welcomes Kevin van Dooren as Vice President, HEOR and Market Access, strengthening integrated EU regulatory, HTA, reimbursement, and market access capabilities for life sciences companies.

Read This Article

January 27, 2026

ProPharma Sets the Gold Standard in Sustainability with SBTi-Approved Net-Zero T...

ProPharma’s greenhouse gas reduction targets are validated by SBTi, aligning with the Net-Zero Standard and a commitment to reach net-zero by 2050.

Read This Article

January 31, 2025

ProPharma Recognized for AI Excellence at ECCCSA

ProPharma wins Silver at ECCCSA for AI innovation in Medical Information, enhancing efficiency and quality in delivering accurate medical information.

Read This Article

October 9, 2024

ProPharma Receives 2024 CPHI Regulatory and Compliance Award

ProPharma wins CPHI Pharma Award for excellence in regulatory and compliance innovation, enhancing efficiency and accelerating market access for life-saving therapies.

Read This Article

September 24, 2024

ProPharma Honored in the 2024 Clinical Trials Excellence Awards

ProPharma honored with Clinical Trials Excellence Award 2024, recognizing their outstanding contributions in the pharmaceutical industry.

Read This Article

Infographic

September 18, 2026

Flexible Resourcing Without Limits: Scaling Capabilities Across the Development ...

View This Resource

Case Study

August 3, 2026

Achieving Continuous Audit Readiness Across a Global Medical Information Program

Maintaining continuous audit readiness across a global Medical Information operation requires more than periodic audit preparation. Organizations operating across multiple countries and affiliates...

View This Resource

Case Study

Juli 23, 2026

Inspection-Ready AI: Building Quality Frameworks That Keep Pace with Innovation

As artificial intelligence becomes increasingly embedded across life sciences, organizations face a growing challenge: ensuring quality and compliance frameworks evolve alongside rapidly advancing...

View This Resource

Dezember 2, 2026

Beyond the Buzz: Leveraging Community Management to Enhance Medical Information

Patients, caregivers, and healthcare professionals are increasingly turning to digital channels to seek information, share experiences, and discuss treatments. Join this webinar to explore how...

November 12, 2026

Empowering Sites, Engaging Patients: Strategies to Improve Clinical Trial Performance

Sites are being asked to do more than ever before while balancing increasing trial complexity, patient expectations, and operational demands. Join this webinar to explore how flexible, integrated...

Oktober 22, 2026

Reg Reels: Your Snapshot of the Latest Pharmacovigilance Regulatory Developments

Tired of working through lengthy regulatory documents? Join Reg Reels for a concise, video-led look at the latest pharmacovigilance developments from the EMA, FDA, and MHRA. Our experts will...